Once we have received your order, please allow 3-5 working days for delivery. We will try to get your order to you as quickly as possible, so sometimes it may arrive before this time.
(Orders for Software are usually emailed on the same or next working day).
Tracking will be possible once the order has been processed and passed to our couriers for delivery. In order to do this, you will need to give us an email address or mobile number when you place your order.
Our couriers will contact you the day before delivery, to give you a one-hour delivery slot. If this slot is not convenient for you, you will be able to contact the couriers directly to rearrange the slot you have been given.
Occasionally, if you live in a remote area of the UK, we will send your order by Special Delivery through Royal Mail. You will still be able to track your order, but you won't be given a specific delivery slot on a particular day. Usually you will receive your order on the next business day before 1pm.
If you have any questions about your order or delivery please contact us and we'll be happy to help. Follow this link to view our contact details.
I was not a mobile phone user previously but now use it for
calls, sending e-mails and texts. Also, I frequently use YouTube,
Internet radio and talking books! Although I have a little sight,
I feel I could use it without any sight.
Your Synapptic devices are the best things I have used in the ten
years I have been blind. Thanks to the above, I was awarded a
Blind Veterans UK Founder's Day Award for I T training earlier
I have been using my Synapptic phone for a couple of
months now and I love it. Synapptic software has opened up a whole
new world to me. I am now even exploring taking photos with the
camera. Just think - 6 months ago I could not even do text
messages let alone think about attaching photos! I hope everyone
else is getting as much pleasure from their Synapptic phone as I
If I did not have my Synapptic tablet, I would be lost without it.
I can keep in touch with all my friends on email and Facebook.
The speech recognition is the icing on the cake – wonderful!
Synapptic gives the user the very best opportunity to feel part of - and contribute to - the modern world, despite any level of sight loss.
Some of our Trusted Partners