Cookie Policy - Synapptic

How we use Cookies

Synapptic (“us”, “we”, or “our”) uses cookies on our website at www.synapptic.com (the “Service”). By using the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

WHAT ARE COOKIES?

A cookie is a small text file that is downloaded onto ‘terminal equipment’ (eg a computer or smartphone) when you visit a website using your web browser. A cookie file is stored in your web browser and it allows the website to recognise your device and store some information about your preferences or past actions. It also allows the website or a third party to recognize you and make your next visit easier and the website more useful to you.

ARE THERE DIFFERENT TYPES OF COOKIES?

Yes, there are four different types of cookies that you need to be aware of. These are:

1. Session cookies

These cookies are temporary and expire once you leave the site. Session cookies are mainly used by online shops to hold your items in the basket while you are shopping online.

2. Permanent cookies

These cookies may stay on your device’s disk/hardware/memory for a long time after the session is ended.

By law, they should be deleted every 12 months at least, but a cookie might stay on the disk/hardward/memory forever.

These cookies may hold data such as login details, contact information and account numbers, so that you don’t have to type them in every time you use the site.

3. First party cookies

First-party cookies are issued from the website you have accessed. These cookies often serve to give memory to the website about your data and preferences.

4. Third party cookies

Third-party cookies are cookies that are set by a website other than the one you are on.

The aim of third-party cookies is often to collect certain information to carry out various research into behaviour and demographics.

HOW SYNAPPTIC USE COOKIES

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, and to help with processing orders.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Third-party cookies. In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and help process orders.

CONSENTING TO COOKIES – WHAT ARE YOUR CHOICES REGARDING COOKIES?

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

WHERE YOU CAN FIND MORE INFORMATION ABOUT COOKIES

You can learn more about cookies and the following third-party websites:

AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/

Testimonials

Read our testimonials to learn how Synapptic has changed the lives of our customers.

I would like to congratulate you and the whole team on how fantaistic Synaptic is, by far the best system that has ever been available for visually impaired and totally blind people in my opinion (and I have been round a long time)!!! Also the whole team give such great support and help, nothing is ever too difficult and assistance with technical issues and queries is fantastic. Thank you and the whole team for a great system.

Rob, Bath

I have been using my Synapptic phone for a couple of months now and I love it. Synapptic software has opened up a whole new world to me. I am now even exploring taking photos with the camera. Just think - 6 months ago I could not even do text messages let alone think about attaching photos! I hope everyone else is getting as much pleasure from their Synapptic phone as I am.

Sandra, Chester

I just wanted to thank you all for the wonderful service you provide to people with sight loss. I have just bought my second synapptic phone and everybody has been so very patient and helpful. The service you provide is fantastic and your patience endless! You do a brilliant job.

Cathy, Portsmouth

If I did not have my Synapptic tablet, I would be lost without it. I can keep in touch with all my friends on email and Facebook. The speech recognition is the icing on the cake – wonderful!

Joseph, Somerset

I was not a mobile phone user previously but now use it for calls, sending e-mails and texts. Also, I frequently use YouTube, Internet radio and talking books! Although I have a little sight, I feel I could use it without any sight.

John, Sight Cymru, Wales

Your Synapptic devices are the best things I have used in the ten years I have been blind!

Gary, Bedale

Your little machine has changed my life.

Susie, Hampshire

I have been using your product for a few weeks. I would just like to say what a wonderful bit of software; I can actually use the phone easily!

Neill, Staffordshire

This is the first email I have ever done in my life! Thank you everyone at Synapptic…I love my new phone.

Theresa, Blackpool

Synapptic is the best thing since sliced bread!

Mike, Gloucester

Now I can connect with the outside world.

Alan, Lincolnshire

Now the thought of being without my Synapptic tablet doesn't bear thinking about!

Mary, Powys

In the course of my work helping vulnerable adults to use computers, I have found Synapptic gives the user the very best opportunity to feel part of - and contribute to - the modern world, despite any level of sight loss.

Wanda Skelham, Leicestershire CareOnline Training Officer

I really would not like to be without my Synapptic tablet...I would be lost without it. I can keep in touch with all my friends on email and Facebook. The speech recognition is the icing on the cake – wonderful!

Margaret, Somerset

[Synapptic is] excellent for people with poor or no eyesight...It is so innovative…Excellent features include the links to Google Contacts, audiobooks (including RNIB) and speaking emails...This company should be thanked and supported for helping people with poor eyesight.

Peter, Devon

Although I have been registered blind since 1978, Synapptic has become an increasing integral part of my daily life.

Bryn, Wales

I honestly wouldn’t have believed it possible for an audiobook selection and download to be so quick and straightforward - very impressed. It will make a huge difference to me for one, as I get through books like nobody’s business.

Di, Blackpool

I lost my sight 6 years ago and my phone, with its Synapptic software, plays a significant part in me being able to enjoy a fairly independent lifestyle.

Andy, Somerset