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Synapptic Ray-Ban Meta Support Plan

Ray-Ban Meta Support Plan

12 months of expert UK-based help and support for your Ray-Ban Meta glasses, including setup, pairing, Meta AI and troubleshooting. First year FREE with glasses purchased from Synapptic.

£39(inc. VAT)

In Stock

Get expert help with your Ray-Ban Meta smart glasses from Synapptic’s experienced UK-based technical support team.

Synapptic Ray-Ban Meta Support Plan

Our Glasses Support Plan provides 12 months of help with setting up, using and troubleshooting your Ray-Ban Meta glasses. We can assist with pairing and connection problems, the Meta AI app, Bluetooth and Wi-Fi, permissions, updates, voice features, calls and messaging, supported apps and services, and general advice on getting the most from your glasses.

Support is available whether you use your glasses with a Synapptic phone or tablet, a standard Android phone or tablet, or an Apple iPhone. Where appropriate, we can also remotely access your phone or tablet, with your permission, to help diagnose and resolve problems.

One year of the Glasses Support Plan is included FREE with every pair of Ray-Ban Meta glasses purchased from Synapptic.

After the first year, you can purchase another 12 months of support for £39 including VAT. You can also purchase the plan if you bought your Ray-Ban Meta glasses from another retailer and would still like access to Synapptic’s expert help and support.

 

• Product: Synapptic Ray-Ban Meta Glasses Support Plan
• Price: £39 including VAT
• Duration: 12 months
• Included FREE with Synapptic glasses: One year included FREE with every pair of Ray-Ban Meta glasses purchased from Synapptic
• Renewal: Can be renewed for a further 12 months for £39 including VAT
• Glasses purchased elsewhere: Yes – the plan can be purchased separately even if your Ray-Ban Meta glasses were purchased from another retailer
• Support provided by: Synapptic’s UK-based technical support team
• Supported devices: Synapptic phones and tablets, standard Android phones and tablets, and Apple iPhones
• Support type: Technical help, setup assistance, troubleshooting and advice
• Covers: Ray-Ban Meta glasses, pairing and connection to your phone or tablet, Meta AI app setup and use, Bluetooth and Wi-Fi connectivity, supported smart features, apps and services, and related troubleshooting
• Setup assistance: Help with initial setup, pairing, permissions, updates and reconnecting or setting up the glasses again
• Remote assistance: Available where appropriate to help diagnose or resolve problems on your phone or tablet that relate to setting up, connecting or using your Ray-Ban Meta glasses.

 

Testimonials

Read our testimonials to learn how Synapptic has changed the lives of our customers.

Hello Brad here. I totally underestimated Ask Synapptic because I thought it was just like ChatBot, but unlike ChatBot, that is only knowledgeable up to a few years back, Ask Synapptic is a real-time search engine. It's good for seeing what's on at theatres and cinemas and things like that, which is amazing. As for VisionBot, it is astounding. I put it through a good test yesterday in town, and VisionBot read to me the electronic bus time display at the bus shelter, letting me know what bus is next and at what time etc. Brilliant! It told me the name of the shop I was stood outside of and read all the posters in the window, and when I was in the shop it told me what was on the shelf. It is very much quicker and easier than Be My Eyes. So thank you so much for the last updates you gave us, because the two apps VisionBot and Ask Synapptic are astoundingly wonderful. Thank you for making being blind so much easier. I think you are all doing an amazing job at what you do. Thank you so very much.

Brad

I have now had my new phone for a few weeks and want to say how tremendously impressed I have been by Synapptic. Everything has been excellent - brochure, website, video demonstrations, advice and help before and after purchase, prices, accessories and the user manual. It has been so much easier dealing with a small, friendly British company like Synapptic than struggling with a faceless large corporation! A tremendous amount of thought and care has gone into the special features and how they’re presented in a clear and logical way. Synapptic is providing a wonderful service for people with visual impairments, and I am recommending you enthusiastically to friends. Thank you for all you have done!

John

Just thought I’d share again how much I love this AI helper feature in the new Version 10! I’m using it everywhere now in Synapptic, Calendar, Emails, Contacts, Text Messages, Notes etc. This is going to completely transform the way Synapptic is used. It’s now so good, I’m now using Synapptic for all my business and work related tasks and I don’t think I’ve ever been so productive and got things done so quickly. Great work and can’t wait to see what’s next!

Stuart, Fife

I would like to congratulate you and the whole team on how fantaistic Synaptic is, by far the best system that has ever been available for visually impaired and totally blind people in my opinion (and I have been round a long time)!!! Also the whole team give such great support and help, nothing is ever too difficult and assistance with technical issues and queries is fantastic. Thank you and the whole team for a great system.

Rob, Bath

I have been using my Synapptic phone for a couple of months now and I love it. Synapptic software has opened up a whole new world to me. I am now even exploring taking photos with the camera. Just think - 6 months ago I could not even do text messages let alone think about attaching photos! I hope everyone else is getting as much pleasure from their Synapptic phone as I am.

Sandra, Chester

I just wanted to thank you all for the wonderful service you provide to people with sight loss. I have just bought my second synapptic phone and everybody has been so very patient and helpful. The service you provide is fantastic and your patience endless! You do a brilliant job.

Cathy, Portsmouth

If I did not have my Synapptic tablet, I would be lost without it. I can keep in touch with all my friends on email and Facebook. The speech recognition is the icing on the cake – wonderful!

Joseph, Somerset

I was not a mobile phone user previously but now use it for calls, sending e-mails and texts. Also, I frequently use YouTube, Internet radio and talking books! Although I have a little sight, I feel I could use it without any sight.

John, Sight Cymru, Wales

Your Synapptic devices are the best things I have used in the ten years I have been blind!

Gary, Bedale

Your little machine has changed my life.

Susie, Hampshire

I have been using your product for a few weeks. I would just like to say what a wonderful bit of software; I can actually use the phone easily!

Neill, Staffordshire

This is the first email I have ever done in my life! Thank you everyone at Synapptic…I love my new phone.

Theresa, Blackpool

Synapptic is the best thing since sliced bread!

Mike, Gloucester

Now I can connect with the outside world.

Alan, Lincolnshire

Now the thought of being without my Synapptic tablet doesn't bear thinking about!

Mary, Powys

In the course of my work helping vulnerable adults to use computers, I have found Synapptic gives the user the very best opportunity to feel part of - and contribute to - the modern world, despite any level of sight loss.

Wanda Skelham, Leicestershire CareOnline Training Officer

I really would not like to be without my Synapptic tablet...I would be lost without it. I can keep in touch with all my friends on email and Facebook. The speech recognition is the icing on the cake – wonderful!

Margaret, Somerset

[Synapptic is] excellent for people with poor or no eyesight...It is so innovative…Excellent features include the links to Google Contacts, audiobooks (including RNIB) and speaking emails...This company should be thanked and supported for helping people with poor eyesight.

Peter, Devon

Although I have been registered blind since 1978, Synapptic has become an increasing integral part of my daily life.

Bryn, Wales

I honestly wouldn’t have believed it possible for an audiobook selection and download to be so quick and straightforward - very impressed. It will make a huge difference to me for one, as I get through books like nobody’s business.

Di, Blackpool

I lost my sight 6 years ago and my phone, with its Synapptic software, plays a significant part in me being able to enjoy a fairly independent lifestyle.

Andy, Somerset